Privacy Policy
Kudi Pally Tech Limited, a company incorporated under the laws of the Federal Republic of Nigeria with a company registration number RC - 7053829. True Loan (hereinafter referred to as the "Company" or "We") respects our customers (hereinafter referred to as the "Customer" or "You") and their privacy, and is committed to protecting our customers' privacy by complying with this Privacy Policy (hereinafter referred to as the "Privacy Policy"). This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or app, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy and any amendments or variations thereto take effect on their date of publication.
In order to promptly determine your qualification for a loan and speed up the release of funds, the subsequent permissions are essential.
SMS Log
Permission Purpose:
When you use our application, we will use your financial-related SMS log to help us identify the bank accounts held by the User, the cash flow patterns, and the amount of the transactions, and to complete the user's credit risk assessment. Additionally, to prevent users from using our services illegally, including fraud, money laundering, and other illicit activities, we utilize SMS data as a crucial basis for assessing a user's fraud risk and financial situation. True Loan will provide users with a dialog on whether to authorize the application to access the mobile phone's SMS log, and the user has the option of granting or denying permission. If the user refuses authorization, this means that we do not have access to SMS log and are unable to assess the user's fraud risk and creditworthiness.
Data Usage:
With your permission, we will use filters to ensure that only your financial-related SMS are collected. The collected information will include the content of the sender, the date the SMS was sent, and the mobile number of the sender, which will help us identify your banking information and patterns.
Data Security:
We use the HTTPS protocol to encrypt and transmit financial-related SMS log data to our servers (https://app.kudipallyltd.com). We do not share the data we collect with third parties without the user's permission.
Phone and Device
Permission Purpose:
We need access to your device permissions, which helps us obtain your device information, including hardware information such as the operating system, system version, Android ID, Advertising ID, screen size, etc. This information helps us identify your device and ensure that unauthorized devices do not operate on your behalf to prevent fraudulent behavior.
Data Usage:
Upon your authorization, this data is used to ensure the security and authenticity of your device.
Data Security:
We use the HTTPS protocol to encrypt and transmit Phone and device data to our servers (https://app.kudipallyltd.com). We do not share the data we collect with third parties without the user's permission.
Emergency Contacts
Permission Purpose:
We only collect the information of emergency contacts you designate, including their relationship to you, name, and phone number. This data is used to implement fraud prevention measures to validate the authenticity of your emergency contacts.
Data Usage:
We do not access user contact lists, emergency contacts are selected by the user or entered manually. This data is used for risk management and anti-fraud verification.
Data Security:
We use the HTTPS protocol to encrypt and transmit Emergency Contacts data to our servers (https://app.kudipallyltd.com). We do not share the data we collect with third parties without the user's permission.
Location
Permission Purpose:
We need access to users' rough location data to ensure the security of their accounts and our platform. By knowing a user's rough location, we can identify and prevent potential money laundering, illegal access, and other offenses. This permission helps us to protect the privacy of our users by not accessing or storing their precise location information while securing our services.
Data Usage:
When a user attempts to log in or access the service from a location different from their usual area of activity, the app can use rough location data to identify and flag these unusual behaviors. This helps prevent unauthorized offshore access, which in turn protects user accounts from fraud or hacking.
Data Security:
We use the HTTPS protocol to encrypt and transmit Location data to our servers (https://app.kudipallyltd.com). We do not share the data we collect with third parties without the user's permission.
Calendar
Permission Purpose:
When you use our application, we will use your financial-related events from your calendar to help us assess your financial capacity and determine your eligibility for our loan services. In addition, we can write loan repayment events to remind the user at the appropriate point in time to prevent the user's credit from being adversely affected by forgetting to make a payment. True Loan will provide users with a dialog on whether to authorize the application to access the mobile phone's calendar, and the user has the option of granting or denying permission. If the user refuses authorization, this means that we do not have access to the calendar and are unable to assess the user's fraud risk and creditworthiness.
Data Usage:
With your permission, we will use filters to ensure that only your financial-related calendar events are collected. The collected information will include the calendar event title, calendar event description, and calendar event start and end times.
Data Security:
We use the HTTPS protocol to encrypt and transmit filtered calendar data to our servers (https://app.kudipallyltd.com). We do not share the data we collect with third parties without the user's permission.
Installed Applications
Permission Purpose:
We use your mobile application list to evaluate your operating environment to prevent fraud and hidden virus software. Illegal software may steal your funds through virus intrusion. We need to identify and analyze your risk level to process loans and help prevent fraud.
Data Usage:
We will collect the version number of the installation package, the app name, installation time, last update time, and package name to prevent your personal information from being illegally obtained, to more accurately prevent fraud, protect account security, and identify whether you are a real natural person user.
Data Security:
We use the HTTPS protocol to encrypt and transmit Installed Applications data to our servers (https://app.kudipallyltd.com). We do not share the data we collect with third parties without the user's permission.
Package Usage
Permission Purpose:
We use the package usage data to evaluate your operating environment and enhance the security of our services. We can identify potential risks, including fraud and the presence of malicious software. This helps us identify and analyze your risk level to process loans and help prevent fraud.
Data Usage:
We will collect details about your application usage, including the application name, duration of use, last accessed time, and the application’s state (active, background, etc.). This information is important for safeguarding your personal data, improving our fraud detection capabilities, and ensuring that you are a verified natural person user.
Data Security:
We use the HTTPS protocol to encrypt and transmit Package Usage data to our servers (https://app.kudipallyltd.com). We do not share the data we collect with third parties without the user's permission.
1. Introduction:
Prior Acknowledgment and Acceptance
Before engaging with the services provided on the True Loan platform, users are urged to thoroughly review and understand the terms delineated in this comprehensive Privacy Policy. This document serves as a legally binding agreement between users and True Loan, delineating the parameters of data handling and user rights. By initiating the "Loan Registration" process or proceeding with transactional activities, users implicitly agree to abide by this Privacy Policy and harness the products and services offered by True Loan and its partners in accordance with its provisions.
2. User Commitments:
Acknowledgment and Compliance
Users are required to unequivocally acknowledge and fully comply with all stipulations outlined within this Privacy Policy. By accessing or utilizing the True Loan website/application, users affirm their understanding that any information provided may be subject to collection, processing, transfer, or storage as detailed in this policy. Furthermore, users warrant that all information furnished adheres strictly to the terms delineated in this Privacy Policy.
Additionally, users recognize and accept that True Loan and/or its partners exclusively serve individuals aged eighteen (18) years or older within the Federal Republic of Nigeria. Users bear the sole responsibility of ensuring the accuracy of provided information and meeting the requisite criteria for engaging in transactions with True Loan and/or its partners.
Moreover, users retain the unequivocal right to request True Loan to suspend or permanently cease the collection, use, or transfer of all or some of the information previously provided, even if initial consent was granted. Such requests may be facilitated by contacting True Loan's dedicated Customer Service department.
3. Data Collection and Processing Consent:
User Consent for Information Handling
Upon downloading the True Loan App, users expressly and unreservedly consent to the collection and processing of their personal information for legitimate business purposes. Such purposes may include, but are not limited to, credit assessment and loan facilitation. Users unequivocally confirm the accuracy of all provided information and acknowledge that any misrepresentation may lead to repercussions as outlined by True Loan.
4. Information Gathering:
Collection of User Data
True Loan adopts a meticulous approach to the collection of personal information, which may be obtained directly from users during registration and transactional activities. This information encompasses a wide array of data points, including but not limited to name, contact details, and financial data. Additionally, technical and geo-location data may be automatically collected during app usage to enhance user experience and facilitate service delivery.
5. Utilization of Personal Data:
Purposeful Use of Collected Data
Personal information collected by True Loan serves a myriad of purposes, each aimed at enhancing user experience and ensuring the seamless provision of services. These purposes may include, but are not limited to, account management, loan facilitation, legal compliance, user communication, and targeted marketing endeavors designed to enrich user engagement.
6. Data Sharing Practices:
Disclosure of Personal Information
True Loan exercises discretion and diligence in its approach to data sharing, ensuring that personal information is disclosed only in accordance with the provisions outlined in this Privacy Policy and in strict compliance with applicable laws and regulations. Such disclosures may involve sharing personal information with affiliates and trusted third-party partners for legitimate business purposes, including but not limited to credit assessment and service optimization.
7. Security Measures:
Ensuring Data Security
The security and confidentiality of user data are paramount to True Loan, which is why stringent measures are in place to safeguard against unauthorized access, use, or disclosure of personal information. Through the implementation of state-of-the-art encryption protocols and robust security frameworks, True Loan endeavors to maintain the integrity and confidentiality of user data at all times.
Furthermore, users are strongly encouraged to exercise vigilance in safeguarding their account details and passwords. Any suspected instances of unauthorized access or security breaches should be promptly reported to True Loan's dedicated Customer Service department for immediate action.
8. Data Retention Policy:
Retention of User Information
In compliance with relevant regulatory requirements, personal information associated with user accounts may be retained for a duration deemed necessary to fulfill legal obligations and facilitate seamless service delivery. Users reserve the right to request the closure of their accounts and the deletion of associated data, subject to applicable regulations and statutory requirements.
9. User Rights under Data Protection Laws:
Entitlements under Data Regulations
Users are afforded a comprehensive array of rights under data protection laws, encompassing the right to request correction, deletion, or transfer of personal data, as well as the right to withdraw consent for data processing. True Loan remains committed to honoring these rights and pledges to respond promptly and comprehensively to all legitimate requests received from users.
10. Privacy Policy Updates:
Policy Revision and User Consent
True Loan retains the prerogative to effect amendments to this Privacy Policy as necessary, with changes taking effect upon publication on the website/application. Users are strongly advised to periodically review the Privacy Policy to stay informed of any updates or modifications. By continuing to utilize the services offered by True Loan following the implementation of such changes, users implicitly signify their consent and agreement to abide by the revised terms outlined therein.
Moreover, users reserve the right to terminate their agreement with True Loan in the event of dissent or disagreement with any amendments to the Privacy Policy. Such terminations must be communicated to True Loan's dedicated Customer Service department in writing, with a seven-day notice period to allow for adequate processing and resolution of the termination request.
11. Contact Us:
Email: support@kudipallyltd.com
Phone Number: +234 9012919381
Address: 6, Ekundayo Street, Ijein Titun, Ogun State, Nigeria